Your residents are a mystery. They don't have to be.
You have the accounting software. The maintenance system. The contractor network. What you don't have is engaged residents with up-to-date contact details. OpenCourtyard bridges the gap.
Problems that cost you money every day
Stale Resident Data
Move-ins, move-outs, sublets. Your database says one thing, reality says another. Every bounced email costs time.
Support Overhead
'When's the AGM?' 'Where's my statement?' Your team answers the same questions repeatedly. It adds up.
Transparency Complaints
Residents don't trust where their money goes. Tribunals and complaints eat management time. Perception matters.
Low Engagement
Newsletters nobody reads. Abysmal AGM attendance. When residents do engage, it's usually to complain.
Per-Estate Complexity
Every estate is different. Different committees, different expectations. Hard to scale consistently.
Committee Turnover
New directors means rebuilding relationships from scratch. Same onboarding, same questions, every time.
You're not bad at your job. You're using 20th century tools for 21st century expectations.
A resident engagement layer that works
Automated Address Verification
Royal Mail PAF-powered validation with periodic re-confirmation. Residents verify themselves. Your database stays current without manual chasing.
Multi-Channel Notifications
Email, in-app, and push notifications with read receipts. Know who's seen what. Follow up only when needed.
Service Charge Transparency
AI-powered extraction publishes accounts residents can actually understand. Questions answered before they're asked.
Resident Portal
Forums, directories, documents in one place. Self-service answers reduce inbound queries significantly.
Issue Reporting
Residents report maintenance issues directly. Visible tracking reduces 'has anyone looked at this?' calls.
Newsletters & Announcements
Professional communications that residents actually open. Templates that work. Analytics that show what resonates.
Multi-estate management, single dashboard
Multi-Estate Dashboard
Manage all your estates from one login. Per-estate permissions, unified reporting, consistent experience across your portfolio.
Compliance & Audit Trails
Every action logged with timestamps. When tribunals or regulators ask for evidence, it's already documented.
White-Label Options
Your branding, your domain, your resident experience. OpenCourtyard powers it invisibly. Available for enterprise clients.
Per-Unit Pricing
Predictable costs that scale with your portfolio. Volume discounts for larger management companies. No per-seat surprises.
OpenCourtyard doesn't replace your existing systems. It fills the engagement gap between your back-office and your residents - the piece you've been missing.
Measurable returns, not just warm feelings
60%
Fewer routine queries
Self-service answers mean fewer calls and emails to your support team
90%+
Address accuracy
Automated verification keeps resident data current without manual effort
3x
Higher engagement
Residents who use the portal are more likely to attend AGMs and respond to consultations
Projected figures based on similar platforms. Actual results vary by estate.
If it reduces your support calls by 10%, it pays for itself. If residents stop asking "where's my statement?" it pays for itself twice over.
For Property Managers
Bridge the gap between
your systems and your residents.
See how OpenCourtyard integrates with your existing operations to improve resident engagement and reduce support overhead.